I wanted to take part in the Flora Fest photography contest organized by Malaysia Tourism Board and Fujifilm Malaysia. The contest required the photos to be printed on Fujifilm Crystal Archive paper. So I went to M2 Digital Photo Studio Kluang to have my photos printed.

It was 2pm. As I entered the shop I saw a few young men in the shop and nobody cared to ask if they could help me. Finally I went to a man and asked if they were using Fujifilm Crystal Archive paper. To my surprised, he said he didn’t know what type of paper was used and there was no way to find out as the boss was not in. I asked him to flip over a printed photo and read the wordings. Yes Fujifilm Crystal Archive indeed.

I wanted my photos to be printed on 8R size on that specified paper. The man told me I could take the prints at 9.30pm (more than 7 hours!).

At 9.30pm, I went to the shop again to collect my prints. The boss was there but he ignored me, maybe he thought I had no money based on my attire (t-shirt, short pants and slippers). Then I was told my prints were not ready yet. I got furious and demanded to cancel my prints. At last the boss stood up and told me to wait a little longer while he checked on it. After 15 minutes, they gave me my prints.

To my horror, they cropped my photos and spoiled the balance of the subject! They set the white balance way off. The natural green became yellowish green! And they printed the date on the photos! All the prints were not usable for a photography contest. I demanded an explanation from the boss. He offered to reprint my photos as a compensation. I said no.

That would be the last time I went to M2 Digital Photo Studio. I swear I will never step my foot into that premise anymore, even if all the photo shops in Kluang go bankrupt.